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Pet and owner registration without the paperwork

Owners register themselves and their pet at home, by scanning a QR code in your waiting room, or on an iPad at the front desk, even with a lead in one hand. Owner and pet details arrive together in your veterinary software.

For small animal and mixed practices, veterinary hospitals and pet clinics.

30-day money-back guarantee. We build it for you. If it’s not right, you get every euro back, no questions asked.

The problem in veterinary clinics

Every new visit brings two sets of details, and paper keeps them apart.

Owner and pet on separate forms

One sheet for the owner, another for the animal, and your team has to match them up and type both.

A front desk that never stops

Phones ring, animals wait, and paperwork gets done between payments and check-ins.

Hard to write with a pet in your arms

Owners fill in forms while holding a lead or a carrier, so answers are rushed or left blank.

Consent needed at short notice

Before surgery or sedation, a signed consent form has to be found or filled in, often at the last minute.

Forms we digitise for veterinary clinics

New client registration

Owner’s contact details, address, a second contact and how they would like to hear from you.

Pet registration

Name, species, breed, age, microchip number, vaccinations and previous vet.

Consent for procedures

Consent for surgery, anaesthesia and other procedures, with an estimate acknowledgement if you use one, signed on screen.

Three ways to fill in the form

Many owners register their pet at home before the first visit, with the vaccination card to hand.

At home, before the visit

Send a link by email or message so the form is done before they walk in.

QR code on arrival

Clients scan a code at your door or waiting area and fill in the form on their own phone.

iPad at your front desk

Hand clients a tablet instead of a clipboard. Your team can help in a minute if needed.

The same job, without the re-typing

A new pet’s first visit to your clinic, before and after.

Before: how paper forms work today

Every answer is written twice.

1Today

Client fills in a paper form

Registration, intake and consent forms, all filled in by hand.

2Today

Hands it to the receptionist

The form lands on the desk and waits for someone to enter it.

3Today

She types it all in again

Every answer is copied into your software, one field at a time.

4Today

It takes time, every day

Time your team could spend with clients goes into typing.

After: a completely different process

Filled in once, and straight into your system.

1With Smart Intake

Client fills in on screen

Name, mobile, date of birth and consent, on a clean digital form.

2With Smart Intake

From anywhere they like

An emailed link at home, a QR code on arrival, or your iPad at reception.

3With Smart Intake

Sent safely and privately

The answers travel securely to your office. Built for Cyprus and GDPR.

4With Smart Intake

Collected inside your office

A small smart agent runs on one ordinary computer in your office network. It can’t be reached from outside.

5With Smart Intake

Straight into your usual software

Your team changes nothing. Nobody retypes anything.

With paper forms

  • A client fills in a paper form at your front desk
  • Someone opens your system and types it in by hand
  • Handwriting is misread and fields are skipped
  • Paper piles up, gets filed and has to be stored securely

With Smart Intake

  • The client fills in a digital form at home, by QR code or on an iPad
  • The answers go into your system the moment the form is sent
  • Every detail is copied exactly as the client typed it
  • No paper to print, file or shred

Across our existing clients, forms typed in by hand had an average error rate of about 15%. Smart Intake removes the manual step where those errors happen.

A Cyprus company you can visit

We visit your practice in Cyprus to set it up, show your front desk team how it works and test it with real owner and pet registrations.

  • Registered in Cyprus, No. HE 476093
  • Office in Nicosia
  • We come to you to set it up
  • Part of a group that has helped businesses in North America and Europe for 13 years

Works with the veterinary software you already use

There’s no need to change your practice software. Our unique and secure method enters owner and pet details into it, just as your front desk team would.

Client and customer recordsPatient and practice systemsBooking and appointment systemsAccounting and office softwareOlder desktop software

Safe by design

Owners trust you with their own details as well as their pet’s. Here is how both are kept safe.

  • Duplicate checks. If a client is already in your system, your team is asked before a second record is created.
  • Office-only forms. Forms filled in at your office can be limited to your office internet, so nobody outside can send anything into your system.
  • Safety limits. If an unusual number of forms arrives at once, everything pauses until a person checks it.
  • A record of every form. Every form and every entry is logged, and our support team can see it when you call.

How we set it up

We begin with how a new owner and pet are booked in today, from the first call to the consulting room.

Learn your process

We sit with your team and see what happens after a form is filled in: which system they open and where each detail goes.

Build your form

We turn your paper form into a branded digital form and match every question to the right place in your system.

Install and test

We set it up on one of your office computers and send test forms with you until every detail lands correctly.

Go live

Switch on the iPad, the QR code and the links. We keep an eye on the first weeks and adjust as needed.

30-day money-back guarantee

We build your client and pet forms for you. If the result doesn’t suit your practice, you get a full refund, no questions asked.

Frequently asked questions

Can one owner register more than one pet?

Yes. The owner enters their details once and then adds each pet, so a family with two dogs and a cat doesn’t fill in the same form three times.

Can owners register before the first appointment?

Yes. Your team sends a link when the visit is booked, and the owner fills it in at home with vaccination records and the microchip number to hand.

Can we get consent signed before surgery?

Yes. Send the consent form the day before, or hand the owner the iPad at drop-off. The signed form is saved with the pet’s record.

What if someone other than the owner brings the pet in?

The form can ask who is bringing the pet and whether they are the owner, so your team knows who can make decisions about treatment.

Does it work for emergency visits?

Yes. In an emergency your team treats the animal first, then sends the registration form by QR code or message once things are calmer.

What if it doesn’t work for us?

You are covered by our 30-day money-back guarantee. If it’s not right, you get every euro back, no questions asked.

Send us your pet registration form

Send a photo of the owner and pet forms you use today. We will show you the digital version and how it lands in your veterinary software.