Ask any question about any client. Get the answer in seconds.
“Did we promise that?” “What response time did we agree?” “Who said it, and when?”
Client Memory Hub turns every conversation your team has ever had with a client into one AI memory. Anyone on your team can ask it a question, by chat or by voice, and get the answer with who said it and when.
Built by our own team, for our own clients, after 13 years and more than 2,000 projects.
What response time did we promise this client?
Action within 30 minutes.Sales meeting, 12 March, and the signed agreement, section 4.
Everyone in your company holds a piece of the client’s story.
Sales, solution architects, engineers, account managers and support all speak with the same client. The real details stay in their heads, inboxes and phones. Notes are missing, or one line long.
So every important question depends on finding the right person, hoping they remember, and hoping they still work for you.
Three moments where it pays for itself.
The same outage, different promises.
Two clients call to say their system has been down for 30 minutes. It matters to both. Support asks Client Memory Hub and sees that the first client was promised action within 30 minutes, in the sales meetings and in the agreement. The second client’s agreement allows eight hours. Support knows straight away which call needs immediate action, and the promise is kept.
“You promised us that.”
A client says an API connection to their web forms was promised as part of the project. The account manager wasn’t in that meeting. Instead of chasing colleagues, they ask Client Memory Hub and see whether it was promised, by whom and when. The conversation with the client is settled with facts, not memory.
Getting the estimate right.
After a long sales cycle with sales, a solution architect and several engineers, the client says one engineer promised 55 forms. The salesperson doesn’t remember. One question to Client Memory Hub shows whether it was promised, and by whom. The proposal and the estimate match what was really agreed, before it’s signed.
Just ask, by chat or by voice.
“What response time did we promise this client?”
“Did anyone promise an API for their web forms?”
“How many forms did we agree to include, and who said it?”
“What worried this client most in the first sales meeting?”
Every answer shows its source: the meeting, call or message, the person and the date.
One place for the whole relationship.
- Verify what was promised.
- Build accurate estimates and proposals.
- Understand any client in minutes, from the first call to years of service.
What your business gains.
Promises kept.
The right people see what was agreed before they act.
Fewer disputes.
Disagreements settled with facts, not memory.
Accurate proposals.
Estimates built on what was actually discussed, so nothing is given away by mistake.
Time back.
No more chasing colleagues for answers, and with team meeting scheduling, no more chasing them for meetings either.
Knowledge that stays.
When people leave, what they learned stays with the company.
Up and running in four steps.
Connect.
With our system integration and custom development experience, we connect your communication channels and your CRM: video meetings, phone calls, emails, SMS, WhatsApp and CRM notes.
Collect.
Every conversation is gathered and filed with the right client.
Organise.
Each client gets their own AI memory, in order, from the first call onwards.
Ask.
Your team asks questions by chat or voice, and gets answers with their sources.
Two ways to run it.
Fully provided by us.
A complete cloud solution, set up and run by Autovance.
On your own AI platform.
We build it on the AI platform your company already uses.
Either way, it works with the leading AI models and connects to any CRM that offers API or AI access.
You stay in control.
- Access is permission-based. Team members can see only their own clients and conversations, or more, as you decide.
- A person approves. Nothing is sent to a client without a person’s approval.
Is it right for you?
A great fit if:
- Several people in your company speak with the same clients.
- Your sales cycles are long, or your client relationships last for years.
- Promises, scopes and agreements matter in your business.
Not needed if:
- One person handles each client from start to finish.
Why we built it.
In our own company, one client might speak with a salesperson, a solution architect, several engineers and an account manager. Each knew part of the story. Every “did we promise that?” meant chasing the whole team. We built Client Memory Hub so the answer is always one question away, and we use it every day.
Experience you can check.
Frequently asked questions.
How is this different from a meeting note-taker?
A note-taker summarises one meeting. Client Memory Hub builds one memory per client, across every conversation and every person in your company, and lets anyone ask it questions.
Can we talk to it, or only type?
Both. Ask by chat or by voice.
Which channels does it collect from?
Video meetings, phone calls, emails, SMS, WhatsApp and your CRM.
Does it work with our CRM?
Yes, with any CRM that offers API or AI access.
Which AI does it use?
It works with the leading AI models. We can provide the complete solution in the cloud, or build it on your company’s own AI platform.
Who can see what?
Access is permission-based. You decide who sees which clients and conversations.
How much does it cost?
It depends on your team size, the channels you connect and how you choose to run it. You’ll receive a clear quote after your demo.
Can it do more later?
Yes. You can add our scope follow-up service, which checks that what’s being delivered matches what was agreed.
Your clients have told you everything you need. Make sure your whole company remembers it.
Book a free 30-minute demo. We’ll show you how your team could ask anything about any client and get the answer in seconds.