The sales director opens the CRM on Monday morning to prepare the weekly meeting. Half the deals haven’t been updated in a month. Two salespeople keep their pipelines in spreadsheets. The forecast is a guess. The CRM was bought three years ago, set up in a week, and never really fitted the way the team sells.
When ready-made isn’t enough, we build it around you.
Some businesses outgrow off-the-shelf tools. Your process is different, your systems don’t talk to each other, or your team spends hours on work a system should do. Our services team designs and builds the solution around how your business actually works.
13 years. More than 2,000 projects. More than 20 professional certifications. Excellence Award, 2024.
Zoho CRM implementation
A CRM your team actually uses.
We start by learning how you sell, then build Zoho CRM around it: your stages, your follow-ups, your reports. Your team is trained, the data is clean, and managers finally see what’s really happening.
What you get
- A sales process that matches how your team works.
- Follow-ups that happen on time, every time.
- Dashboards your managers trust.
- Your existing data moved across, cleaned and organised.
Integrations and custom development
Every client on one page.
A client calls with a question about an invoice. Your account manager opens the CRM to see the contact, the accounting system to find the invoice, the helpdesk to check open tickets, and the project tool to see where the work stands. Four systems, four logins, and the client is still waiting on the line.
We connect your systems so information entered once appears everywhere it’s needed, and build what’s missing when no ready-made tool fits.
What you get
- One page showing everything about each client.
- No more copying information between systems.
- Custom tools built for the way your business works.
- Connections tested, monitored and documented.
AI and workflow automation
Let the system do the repetitive work. Your team keeps the decisions.
Every Friday afternoon, your operations manager copies figures from three reports into one spreadsheet, writes the same follow-up emails to clients who haven’t paid, and checks which projects are running late. It takes four hours. It’s important, and it’s exactly the same every week.
We find the repetitive steps in your processes and automate them. Where AI helps, it prepares the work: drafts, summaries, reports and reminders. A person always reviews and approves before anything is sent.
What you get
- Hours of repetitive work removed every week.
- Fewer mistakes from manual copying.
- AI that prepares, and people who decide.
- Independent advice on which tools are worth it.
How we work.
Learn.
We start by understanding how your business runs today, and where the time and money are lost.
Design.
You receive a clear plan and a fixed scope, so you know what’s included and what it costs before work starts.
Build and test.
We build in a safe test environment and check every step with your team.
Launch and train.
We go live in stages, train your team and stay with you as you grow.
Why businesses work with us.
People stay in control.
We automate the work, not the decisions.
Works with your tools.
We build on the systems you already use wherever we can.
Experienced team.
13 years, more than 2,000 projects and an Excellence Award in 2024.
In your language.
English, Greek, German and Hebrew.
What clients say.
“Fixed an absolute mess caused by previous developers…”
“…a system that feels like it was built just for us…”
“…a very complicated Zoho One implementation… does what he says on time.”
Looking for something faster?
If your needs are simpler, our ready-made solutions are set up in days: an AI phone answering service, tablet intake forms, an all-in-one CRM with no per-user fees, a group meeting scheduler and searchable client history.
Build it once. Build it around you.
Book a free 30-minute consultation. We’ll listen, ask the right questions and tell you honestly what we’d recommend, even if it’s a simpler option.