Autovance

Powered by ABR technology

Book a call

Guest registration without the paperwork

Guests complete their registration card at home before they travel, by scanning a QR code in your lobby, or on an iPad at reception. Their details go straight into your hotel system, so check-in takes a smile and a room key.

For city and resort hotels, boutique hotels, guest houses, agrotourism houses and holiday apartments.

30-day money-back guarantee. We build it for you. If it’s not right, you get every euro back, no questions asked.

The problem in hotels and guest houses

The first few minutes of a stay are often spent filling in a card at the desk.

Queues at check-in

A coach or a late flight arrives, and every guest waits while the one in front fills in a paper card.

Passport details copied by hand

Your receptionist reads a passport number upside down across the desk and types it in, one character at a time.

Contact details that can’t be read

A handwritten email address with one wrong letter means no pre-arrival message and no thank-you after the stay.

Small teams, long shifts

In a guest house the owner often runs reception alone, and late arrivals mean paperwork at midnight.

Forms we digitise for hotels and guest houses

Guest registration card

Name, home address, nationality and contact details for each guest, collected digitally at check-in.

Passport and ID details

Typed by the guest themselves, so your team only checks the document instead of copying it.

Arrival details and requests

Expected arrival time, number of guests and requests such as a cot or an early check-in.

Three ways to fill in the form

Many guests complete their registration at home, the day before they travel.

At home, before the visit

Send a link by email or message so the form is done before they walk in.

QR code on arrival

Clients scan a code at your door or waiting area and fill in the form on their own phone.

iPad at your front desk

Hand clients a tablet instead of a clipboard. Your team can help in a minute if needed.

The same job, without the re-typing

What checking in at your hotel looks like, before and after.

Before: how paper forms work today

Every answer is written twice.

1Today

Client fills in a paper form

Registration, intake and consent forms, all filled in by hand.

2Today

Hands it to the receptionist

The form lands on the desk and waits for someone to enter it.

3Today

She types it all in again

Every answer is copied into your software, one field at a time.

4Today

It takes time, every day

Time your team could spend with clients goes into typing.

After: a completely different process

Filled in once, and straight into your system.

1With Smart Intake

Client fills in on screen

Name, mobile, date of birth and consent, on a clean digital form.

2With Smart Intake

From anywhere they like

An emailed link at home, a QR code on arrival, or your iPad at reception.

3With Smart Intake

Sent safely and privately

The answers travel securely to your office. Built for Cyprus and GDPR.

4With Smart Intake

Collected inside your office

A small smart agent runs on one ordinary computer in your office network. It can’t be reached from outside.

5With Smart Intake

Straight into your usual software

Your team changes nothing. Nobody retypes anything.

With paper forms

  • A client fills in a paper form at your front desk
  • Someone opens your system and types it in by hand
  • Handwriting is misread and fields are skipped
  • Paper piles up, gets filed and has to be stored securely

With Smart Intake

  • The client fills in a digital form at home, by QR code or on an iPad
  • The answers go into your system the moment the form is sent
  • Every detail is copied exactly as the client typed it
  • No paper to print, file or shred

Across our existing clients, forms typed in by hand had an average error rate of about 15%. Smart Intake removes the manual step where those errors happen.

A Cyprus company you can visit

We visit your hotel or guest house to set everything up, train your reception team and test it with real check-ins before you rely on it. Autovance is a Cyprus-registered company with an office in Nicosia.

  • Registered in Cyprus, No. HE 476093
  • Office in Nicosia
  • We come to you to set it up
  • Part of a group that has helped businesses in North America and Europe for 13 years

Works with the hotel system you already use

Keep your current hotel or property management system. Our unique and secure method enters every registration into it exactly the way your receptionist would.

Client and customer recordsPatient and practice systemsBooking and appointment systemsAccounting and office softwareOlder desktop software

Safe by design

Guests hand you their passport details and home address. This is how they are protected.

  • Duplicate checks. If a client is already in your system, your team is asked before a second record is created.
  • Office-only forms. Forms filled in at your office can be limited to your office internet, so nobody outside can send anything into your system.
  • Safety limits. If an unusual number of forms arrives at once, everything pauses until a person checks it.
  • A record of every form. Every form and every entry is logged, and our support team can see it when you call.

How we set it up

We start with how check-in works today, from the booking confirmation to the guest walking into their room.

Learn your process

We sit with your team and see what happens after a form is filled in: which system they open and where each detail goes.

Build your form

We turn your paper form into a branded digital form and match every question to the right place in your system.

Install and test

We set it up on one of your office computers and send test forms with you until every detail lands correctly.

Go live

Switch on the iPad, the QR code and the links. We keep an eye on the first weeks and adjust as needed.

30-day money-back guarantee

We build your guest registration for you. If it’s not right for your hotel, you get every euro back, no questions asked.

Frequently asked questions

Can guests register before they arrive?

Yes. Your team sends a link with the booking confirmation or a pre-arrival message, and guests complete it at home. At the desk you only check the passport and hand over the key.

What about walk-in guests and late arrivals?

They scan the QR code at reception or use the iPad on the desk. Your night team doesn’t have to type anything, even at two in the morning.

Does every guest in a room fill in a form?

You decide. The form can ask only for the lead guest, or for every adult staying in the room.

Does it suit a small guest house without a full-time reception?

Yes. Guests register from home before they arrive, so the details are ready in your system even if nobody is at the desk when they check in.

Do guests type their own passport details?

Yes. Guests type them on their own phone or on the iPad, so nothing is copied by hand. Your team still checks the passport at check-in as usual.

What if it doesn’t work for us?

You are covered by our 30-day money-back guarantee. If it’s not right, you get every euro back, no questions asked.

Send us your registration card

Send a photo of the guest registration card you use today. We will show you the digital version and how it lands in your hotel system.