Clients complete onboarding and KYC questionnaires at home, wherever they live, by scanning a QR code when they visit your office, or on an iPad in your reception. The answers go straight into your practice software, with nothing re-typed.
For corporate service providers, law firms, accounting and audit firms, and fiduciary offices.
30-day money-back guarantee. We build it for you. If it’s not right, you get every euro back, no questions asked.
Taking on a new client means a lot of questions, and every answer has to be right.
Every client needs the same due diligence questions answered and kept on file, and one missing answer means chasing them again.
Company details, directors, shareholders and beneficial owners make onboarding forms long and easy to abandon halfway.
Many clients live abroad, so forms travel as email attachments to be printed, signed, scanned and sent back.
Staff copy names, passport numbers and addresses from scans into your software, letter by letter.
Personal or company details, contact information, directors and shareholders, collected in one guided form.
Identity, residence, source of funds and beneficial ownership, with the same questions asked of every client.
The services you will provide and the client’s agreement to your terms, signed on screen before work begins.
International clients usually complete onboarding at home, wherever they are in the world.
Send a link by email or message so the form is done before they walk in.
Clients scan a code at your door or waiting area and fill in the form on their own phone.
Hand clients a tablet instead of a clipboard. Your team can help in a minute if needed.
Onboarding a new client, with paper and with Smart Intake.
Every answer is written twice.
Registration, intake and consent forms, all filled in by hand.
The form lands on the desk and waits for someone to enter it.
Every answer is copied into your software, one field at a time.
Time your team could spend with clients goes into typing.
Filled in once, and straight into your system.
Name, mobile, date of birth and consent, on a clean digital form.
An emailed link at home, a QR code on arrival, or your iPad at reception.
The answers travel securely to your office. Built for Cyprus and GDPR.
A small smart agent runs on one ordinary computer in your office network. It can’t be reached from outside.
Your team changes nothing. Nobody retypes anything.
Across our existing clients, forms typed in by hand had an average error rate of about 15%. Smart Intake removes the manual step where those errors happen.
We meet your team at your office in Cyprus, set everything up and test it with real onboarding files before your first client uses it. Our own office is in Nicosia.
Keep the client management or practice software your firm relies on. Our unique and secure method enters each onboarding form into it, just as your staff would.
Identity and financial details need careful handling. Here is how we protect them.
We start by mapping how a new client is taken on at your firm today, from the first enquiry to an open file.
We sit with your team and see what happens after a form is filled in: which system they open and where each detail goes.
We turn your paper form into a branded digital form and match every question to the right place in your system.
We set it up on one of your office computers and send test forms with you until every detail lands correctly.
Switch on the iPad, the QR code and the links. We keep an eye on the first weeks and adjust as needed.
We build your onboarding forms for you. If they aren’t right for your firm, we return every euro, no questions asked.
Yes. You send a link by email or message, and the client fills it in on their phone or computer from any country.
Yes. The client adds each director, shareholder and beneficial owner in turn, and the form asks the same questions for each person.
No. Smart Intake collects the answers and puts them into your software. Your team still reviews each client and makes the decisions, as you do today.
Yes. You can send a review form when a client’s details are due for a check, and the updated answers reach your software without anyone re-typing them.
Yes. At the end of onboarding the client reads your terms and signs on screen, so the file is complete before work starts.
You are covered by our 30-day money-back guarantee. If it’s not right, you get every euro back, no questions asked.
Yes. A small, secure program on one of your office computers enters the data through your system’s normal screens, the same way your staff do, so no API or integration is needed. For deeper connections between your systems, we also offer system integration and custom development.
CRM systems, EHR and practice management software, customer service systems, booking and patient systems, and desktop software with no API.
In the EU. We act as your data processor under a written data processing agreement, in line with GDPR.
Matches by email or phone are flagged so your team decides whether to create a new record. In-office forms can be restricted to your network, unusual submission volumes pause the system until a person reviews them, and every submission and entry is written to an audit log.
Send us the onboarding or KYC form your firm uses today. We will show you the digital version and how it arrives in your practice software.
